Shipping & Returns
Shipping Methods
Free Shipping on orders over $75
Shipping Rates
We've Got Your Shipping Covered!*
Orders over $75 enjoy Free domestic shipping within the continental USA. Your purchase will ship standard ground via USPS and should arrive at its destination within 1 – 10 business days after it ships. No code needed, free shipping will be applied automatically at checkout on orders of $75.00 or more.
All items are via USPS. Orders are printed as they are placed, please allow 5-7 business days. The order is processed and tracking number provided within 5-7 business days of placing your order except on weekend and holidays.
Domestic Ground anywhere in the US
$8.00 flat rate (some items ship separately and will incur a 2nd delivery fee. Items that ship separately will have a * with that information on the product description.
Free Shipping on orders over $75
International Shipping
$28 flat rate
ECOMMERCE RETURN POLICY TEMPLATE
Last updated August, 20, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit minus shipping and handling. Please see below for more information on our return policy. This return policy was created using Termly.
All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.
To return an item, [please email customer service at info@mybeautifulfluff.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,] place the item securely in its original packaging [and include your proof of purchase/and the return form provided/and other], and mail your return the following address:
My Beautiful Fluff
[Attn: Returns]
[RMA #]
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your [return/exchange/return or exchange]. Please allow at least 7 days from the receipt of your item to process your [return/exchange/return or exchange]. [Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.] [We will notify you by email when your return has been processed.]
[The following items cannot be returned [or exchanged]:]
For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
info@mybeautifulfluff.com