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SHIPPING POLICY AND RETURNS

Shipping Methods

All items are via USPS. Orders are printed as they are placed, please allow 5-7 business days.The order is processed and tracking number provided within 5-7 business days of placing your order except on weekend and holidays.

Domestic Ground anywhere in the US
$8.00 flat rate (some items ship separately and will incur a 2nd delivery fee. Items that ship separately will have a * with that information on the product description.

Free Shipping on orders over $100

International Shipping

$28 flat rate

ECOMMERCE RETURN POLICY TEMPLATE

Last updated August, 20, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit minus shipping and handling. Please see below for more information on our return policy. This return policy was created using Termly.

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, [please email customer service at info@mybeautifulfluff.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,] place the item securely in its original packaging [and include your proof of purchase/and the return form provided/and other], and mail your return the following address:

My Beautiful Fluff

[Attn: Returns]

[RMA #]

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your [return/exchange/return or exchange]. Please allow at least 7 days from the receipt of your item to process your [return/exchange/return or exchange]. [Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.] [We will notify you by email when your return has been processed.]

EXCEPTIONS

[The following items cannot be returned ][or exchanged]:[Sale items are FINAL SALE and cannot be returned.]

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@mybeautifulfluff.com